Last updated: October 4, 2026
This Privacy Policy explains how PMBoxes (“PMBoxes”, “we”, “us”) collects, uses and protects information when you visit pmboxes.com, request a quote, or place an order with us.
Information we collect
- Information you give us: your name, company name, email address, phone number, shipping and billing address, box specifications, artwork files and any messages you send through our quote or contact forms.
- Order information: products ordered, quantities, prices and order history. Card payments are processed by our payment providers; we do not store full card numbers on our servers.
- Automatic information: IP address, browser type, device type, pages visited and referring site, collected through cookies and similar technologies.
How we use your information
- To prepare quotes, produce and ship your packaging, and provide customer support.
- To send order updates, proofs and quote follow-ups.
- To send packaging tips and product news if you subscribe. You can unsubscribe at any time using the link in any email.
- To operate, secure and improve our website, and to prevent fraud.
- To meet legal, tax and accounting obligations.
How we share information
We do not sell your personal information. We share it only with service providers who help us run our business, such as payment processors, shipping carriers, website hosting and email providers, and production partners who manufacture your order. These parties may use your information only to perform services for us. We may also disclose information if required by law or to protect our rights.
Cookies
We use cookies to keep your cart working, remember your preferences and understand how visitors use our site. You can block or delete cookies in your browser settings, but some features, such as the cart and checkout, may not work without them.
Data retention
We keep quote and order records for as long as needed to serve you and to meet legal and accounting requirements. You can ask us to delete information we no longer need to keep.
Your rights
You may ask to access, correct or delete the personal information we hold about you, or opt out of marketing emails. If you are a California resident, you have the right under the California Consumer Privacy Act to know what personal information we collect and to request its deletion, and we will not discriminate against you for exercising these rights. To make a request, contact us using the details on our Contact page.
Security
We use reasonable technical and organizational measures, including encrypted (HTTPS) connections, to protect your information. No method of transmission over the internet is completely secure.
Children
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. Changes take effect when posted on this page, with an updated date at the top.
Contact us
Questions about this policy? Reach us through our Contact page.