Custom orders are produced after you approve your digital proof. Typical delivery is about 20–30 days from proof approval to your door in the USA, including production and shipping. Your quote confirms the timeline for your specific order.

You will receive tracking details as soon as your order ships.

Because custom-printed boxes are made to your specifications, they are non-returnable unless defective. If your order arrives damaged or defective, contact us within 7 days of delivery with photos and we will reprint or refund the affected units. Stock (non-custom) items may be returned within 14 days in original condition.